Security and compliance
Enterprise-grade protection
We take data security and privacy seriously, ensuring your data is safeguarded by our ISO27001-certified platform designed to help you manage customer data with confidence.
Fronterly uses best-in-class security practices to deliver enterprise-grade security and compliance while allowing you to easily control your own data.
Our internal security
We hold ourselves to high security standards and it's critically important to us to build and design our services around rigourous security and compliance measures so at the end of the day you can trust us with your data.
Data encryption
Data and content are encrypted at run-time and protected by secure TLS in transit and any sensitive data is encrypted at rest.
Secure platform
Our tech undergoes continual reviews for security, potential threats and regular testing using our trusted 3rd-party vendors.
Time-bound access
Access to internal tools and systems are strictly limited using time-based access sessions. This keeps things tight and secure.
Private by default
Fronterly will never sell your customers' data - Your data is always secure, private and yours to own.
Security and Compliance at Fronterly.
Fronterly maintains ISO-9001 and ISO-27001 certification. Our storage systems use the latest industry standard encryption and hashing algorithms.
Secure foundations
Product security
We are committed to protecting your data by investintg heavily in maintaining a robust, secure product that is meticulously tested, updated and secure.
Account access management
Manage your login access and settings (including 2FA) on the plus, business and enterprise plan.
User access levels
Control access to your Workspaces with fine-tuned permissions and manage how your team members interact with them.
Password guidance
We provide a visual indicator for password input selection, to help our customers pick stronger passwords for extra security.
Multi-factor authentication
We provide an additional layer of security when logging in to the platform by getting you to also enter a unique code from your mobile phone.
Data protection & back-up
Our back-up solution enables disk-based data protection and remote disaster recovery in case of unforseen hardware failure or data loss.
Data management
We are focused on providing transparency into the policies and processes that affect how you manage your own data.
Payment standards and compliance.
Fronterly partners with Stripe for all our integrated payment services which use best-in-class security practices to maintain the highest level of security.
- PCI Service Provider Level 1
- System and Organization Controls - SOC 1 and SOC 2 compliance.
- NIST Cybersecurity Framework
- Privacy and data protection
- HTTPS and HSTS for secure connections
Our Data Centres
Our central infrastructure utilises top tier data centres locally that are powered by a leading global network cloud which holds various reputed security certifications to provide the flexibility to deliver high performance, quality and reliability in primary locations required to handle high load of transactions and traffic that is generated through our product.
- ISO-27001 and ISO-9001 certified
- Industry-accepted best practices and frameworks
- Get peace of mind with 99.99% uptime
- Physical security with biometric access
- Redundant power (N+1 UPS configuration) and network connectivity for high availability.
- Restricted Swipe Card Access
- 24×7 Infrastructure and CCTV security monitoring