Trust Center
Enterprise-grade protection
Security is foundational to our operations. We implement industry-standard practices to protect your data through multiple layers of protection, including ISO-27001-certified infrastructure, access controls, encryption, continuous monitoring and regular security assessments to keep your data protected.
We use trusted safeguards to help you manage customer data safely and confidently and our approach aligns with leading standards like SOC 2.
Our internal security
We hold ourselves to high security standards and it's critically important to us to build and design our services around rigourous security and compliance measures so at the end of the day you can trust us with your data.
Data encryption
Data and content are encrypted at run-time and protected by secure TLS in transit and any sensitive data is encrypted at rest.
Secure platform
Our tech undergoes continual reviews for security, potential threats and regular updates and testing using our trusted vendors.
Time-bound access
Access to internal tools and systems are strictly limited using time-based access sessions. This keeps things tight and secure.
Private by default
Fronterly will never sell your customers' data - Your data is always secure, private and yours to own.
Security and Compliance at Fronterly.
Fronterly maintains ISO-9001 and ISO-27001 certification. Our storage systems use the latest industry standard encryption and hashing algorithms.
Secure foundations
Product security
We are committed to protecting your data by investintg heavily in maintaining a robust, secure product that is meticulously tested, updated and secure.
Account access management
Manage your login access and settings (including 2FA) on the plus, business and enterprise plan.
User access levels
Control access to your Workspaces with fine-tuned permissions and manage how your team members interact with them.
Password guidance
We provide a visual indicator for password input selection, to help our customers pick stronger passwords for extra security.
Multi-factor authentication
We provide an additional layer of security when logging in to the platform by getting you to also enter a unique code from your mobile phone.
Data protection & back-up
Our back-up solution enables disk-based data protection and remote disaster recovery in case of unforseen hardware failure or data loss.
Data management
We are focused on providing transparency into the policies and processes that affect how you manage your own data.
Payment standards and compliance.
Fronterly partners with Stripe for all our integrated payment services which use best-in-class security practices to maintain the highest level of security.
- PCI Service Provider Level 1
- System and Organization Controls - SOC 1 and SOC 2 compliance.
- NIST Cybersecurity Framework
- Privacy and data protection
- HTTPS and HSTS for secure connections
Built to match every scale and every security requirement.
Data Security
Security is our top priority. Industry-standard protocols safeguard your data’s confidentiality, integrity and availability, while full compliance with privacy laws keeps all sensitive information secure and under control.
Local Power, Enterprise Reach
All data is hosted and backed up exclusively in Australian data centres. Our locally supported infrastructure delivers faster performance, reduced latency and reliable service for all your web application data and operations.
Compliance
Enterprise-grade security built on ISO-9001, ISO-27001 and SOC 2 certified systems, using encryption, hashing and security protocols to safeguard your data, ensuring integrity and protection against modern cyber threats.
Our Data Centres
Our central and local infrastructure utilises high-quality Australian data centres, with Cloudflare's global network used to optimise delivery and performance. All customer data is hosted and backed up exclusively in Australia, fully complying with national privacy laws. This setup provides the flexibility to handle high transaction volumes and traffic while ensuring reliability and security, supported by multiple recognised security certifications.
- ISO-27001 and ISO-9001 certified
- Industry-accepted best practices and frameworks
- Locally hosted and fully backed up in Australia
- 99.99% uptime with disaster recovery and hourly backups
- Physical security with biometric access and restricted swipe card entry
- Redundant power (N+1 UPS) and network connectivity for high availability.
- 24×7 Infrastructure and CCTV security monitoring